Haierâs vision and mission is to be the leader in the industry and usersâ first choice, as well as the first competitive solution provider for good life. Relying on the persistent innovative pursuit and by constructing the ZZJYT featured by Win-win Model of Individual-Goal Combination, it has become the rule formulator and leader of the global white goods industry, the model of switching from manufacturing industry to service business, and the front runner of combination of global cyberspace and real network and zero distance to users, so as to create a world brand.
âHaier Doctrineâ is innovation and its meaning is constructing the mechanism and platform for cultivating first class talents to continuously create value for customers, thus forming the win-win culture of individual-goal combination; at the same time, Haier adheres to its philosophy that âSuccessful enterprises move with the timesâand devotes to creating an evergreen enterprise full of vitality. The lifespan of an enterprise depends on a proper value which is the strategic basis and the basis to resist temptation of an enterprise.
According to Haierâs employees, users are always right; therefore, they not only try their best to meet usersâ requirements, but also create various choices for users; Haierâs employees think that they need to constantly improve themselves because only in this way can they constantly deny, challenge and transcend themselves to realize achievement by establishing innovation out of change.
The two form the inherent genetic characteristics of Haierâs sustainable development: Remain in case of world changes and keep in pace with the social development.
Besides the two spirits (entrepreneurship and innovation spirits) of Haier employees, the gene helps Haier to form the core capacity characteristics to maintain competitive advantage in the changeable market. The more drastic the world changes, the faster the speed of usersâ variation; thus the more permanent the inheritance will be.
Haierâs unchangeable concept gene not only guides every employeeâs development, but also restrains their value. The concept gene of âCustomers are always right while we need to constantly improve ourselvesâ demands that each employee should have the two spirits of entrepreneurship and innovation.
The spirit of doing pioneering work is entrepreneurship; Haier encourages each employee to have entrepreneurship; change from being managed into independent management and becomes the CEO of their own.
The essence of innovation is to create new value. And the creation of new value originates from creating new users.
Haier concerns the interests of all stakeholders including employees, users, and stockholders. In the Internet era, only the organizations composed of Haier, users, and shareholders become many COIs. In order to fulfill this objective, Haier constantly creates business model innovations, thus gradually forms and perfects Win-win Model of Individual-Goal Combination full of Haier characteristics, âIndividualâ refers to the employees with two spirits of entrepreneurship and innovation; âGoalâ is usersâ value. Each employee creates value for users in different ZZJYT to fulfill their own values. As a result, the value of the enterprise and stockholders are naturally fulfilled.
Each employee establishes a goal with users by joining ZZJYT and signing a contract with users from being managed to independent management and from being operated to independent operation, which is to release humanity to the largest extent.
The ZZJYT featured by Win-win Mode of Individual-Goal Combination provides resources and mechanism guarantee for each employee to carry our two spirits of entrepreneurship and innovation and makes each employee actively and independently create innovations to realize achievement by establishing changeability in changeability.
In todayâs competitive market landscape, winning the hearts of your customers is an art. The brands that master this art always emerge out as the winners of the segment. A major element of this art is the customer service which establishes a lasting connection with the customer on behalf of the organization. From the initial … Continue reading Haier Customer Service â Redefining the art of customer services by touching hearts!
On March 8th, at the Appliance & Electronics World Expo 2018 (AWE), Haier released the industry’s first, as well as the largest IOT laundry platform in the world. It will also promote the IOT shared laundry model in the world. While providing users with smart laundry experience, Haier is leading the industry into a new … Continue reading Haier Released the 1st IoT Laundry Platform
Haier Groupâs high-end brand Casarte exhibited a new air washing machine using leading air technology March 8, 2018, at the 2018 Appliance & Electronics World Expo (AWE) held in Shanghai. The innovative system marks the beginning of a new era as a third cleaning method, after washing with water and dry cleaning. Washing machine technology … Continue reading Haier invents “Air Washing”, a third method for washing clothes